Help creators run real businesses.
Empower is a distributed team of specialists. The work is remote, the standards are high, and discretion is non-negotiable. If that suits you, we'd like to hear from you.
Where you might fit.
Read the role honestly before you apply — including the availability it really needs.
Look after creators' subscribers through messaging — answering promptly, building genuine rapport and supporting retention, always within the boundaries each creator sets.
Responsibilities
- Respond to subscriber messages promptly and in the creator's approved voice.
- Follow each creator's messaging playbook, tone and hard limits exactly.
- Support sales and retention honestly, without deceptive tactics.
- Flag and escalate anything sensitive or outside the agreed boundaries.
- Keep accurate notes so the next shift has context.
Requirements
- Excellent, natural written English — you'll be tested on this directly as part of applying, not just asked about it.
- A genuine, ongoing weekly time commitment. This is coverage work, not a few spare-time hours — evening, weekend and peak-hour shifts are a real part of the role, not an occasional ask.
- Comfortable working with adult content professionally and without judgement.
- Reliable, discreet and able to follow detailed guidelines exactly, without repeated reminders.
- Strong attention to tone and to each creator's individual boundaries.
- A stable internet connection and a device you can reliably work from — coverage gaps cost creators money.
- Working arrangement
- Remote.
- Availability
- Shift-based, including evenings, weekends and peak hours across time zones — this is a coverage role, so specific shifts are agreed and fixed, not fully flexible. Attendance and activity are monitored, and shifts you can't cover need real notice, not a no-show.
- Professionalism
- Absolute discretion and confidentiality. You'll handle private information and must follow data-handling and boundary rules without exception.
Grow creators' Reddit traffic the sustainable way — researching communities, posting within the rules and protecting account health.
Responsibilities
- Research relevant subreddits and read their rules before posting.
- Schedule and publish rule-aware posts with tested titles and formats.
- Monitor account health, removals and warnings, and act early.
- Record what performs so the strategy is informed by data.
Requirements
- Hands-on familiarity with how Reddit and its communities work — you'll be tested on community selection and account-safety judgement, not just asked about it.
- Meticulous about platform and subreddit rules — no spam or manipulation.
- Organised, consistent and comfortable with repetitive, careful work — a genuine daily commitment, not sporadic posting when convenient.
- Good written English for titles and captions.
- Basic comfort with a spreadsheet for tracking what you post and how it performs.
- A stable internet connection and a device you can reliably work from.
- Working arrangement
- Remote.
- Availability
- A daily posting window agreed in advance, held consistently — this matters more than fixed clock hours, but it isn't optional or skippable. Activity and account health are monitored.
- Professionalism
- Discretion and rule-compliance are non-negotiable. The accounts you handle must be protected, not put at risk.
Keep creators' X presence consistent and engaging, and help turn attention into subscribers.
Responsibilities
- Schedule and publish content in each creator's agreed voice.
- Engage with replies and the community to grow reach.
- Monitor relevant trends and use the ones that fit the brand.
- Track which posts drive profile visits and conversions.
Requirements
- Strong understanding of X as a platform and what performs there — you'll be tested on this, including spotting content that could put an account at risk.
- Good written English and a feel for voice and tone.
- Organised and consistent with scheduling — a genuine daily commitment, not posting only when convenient.
- Awareness of platform rules and account health.
- Basic comfort with a spreadsheet for tracking what you post and how it performs.
- A stable internet connection and a device you can reliably work from.
- Working arrangement
- Remote.
- Availability
- Agreed posting and engagement windows held consistently; some peak-time engagement is required, not optional. Activity and account health are monitored.
- Professionalism
- Discretion and consistency. You represent creators' brands publicly and must keep them on-brand and safe.
Own the day-to-day operation for a portfolio of creators — coordinating the team, keeping the plan on track and being the creator's point of contact.
Responsibilities
- Coordinate engagement, promotion and content for your creators.
- Keep each account moving to its agreed strategy and cadence.
- Communicate clearly with creators and report on performance.
- Spot problems early and drive them to resolution.
Requirements
- Experience managing accounts, clients or operations, ideally in creator, social or marketing work.
- Calm, organised and genuinely good with people.
- Comfortable reading performance data and making decisions from it.
- Reliable communicator across time zones.
- Working arrangement
- Remote.
- Availability
- Core hours agreed to overlap with your creators and team, with some flexibility around them.
- Professionalism
- High trust role. Discretion, reliability and ownership are essential.
Hold the standard — reviewing the quality of engagement and promotion, supporting the team and keeping every account on-strategy and compliant.
Responsibilities
- Review conversations and posts against creators' guidelines and platform rules.
- Support and coach engagement and growth staff.
- Maintain standards, consistency and compliance across accounts.
- Feed quality issues back into training and strategy.
Requirements
- Experience in QA, team leadership or operations, ideally in this space.
- Sharp eye for tone, quality and rule-compliance.
- Good judgement on escalation and sensitive situations.
- Clear, supportive communicator.
- Working arrangement
- Remote.
- Availability
- Core hours agreed to overlap with the teams you support; some out-of-hours review may be required.
- Professionalism
- You set the example. Discretion, fairness and consistency are central to the role.
What working here actually involves.
The same terms apply across every role, so you know what you're signing up for.
Contractor status
Roles are engaged as independent contractors rather than employees, unless a specific role states otherwise in writing.
Pay structure & progression
Pay is role-based — hourly, per-shift or commission-linked depending on the role — and set out clearly in writing before you start. It can increase as you progress (see "Where this can lead" below), tied to quality scores, reliability and performance rather than time served alone. Exact rates are confirmed at interview, not published generally.
Skills assessment
Every applicant completes a short, realistic assessment for the role — actual writing or task judgement, unpaid and roughly 15-20 minutes — before we move to interview. Applications and interviews alone don't tell us enough.
Performance monitoring
Activity, attendance and quality are actively monitored once you're working, not just discussed at review time. This protects creators' accounts and is also how progression is decided.
Minimum setup
A stable internet connection, a working device suited to the role, and a private space you can actually work from. Coverage gaps and account-safety mistakes cost creators money.
Minimum age
You must be 18 or older to apply for any role, in line with the age of the creators and content we work with.
Confidentiality & NDA
Every role requires signing a confidentiality agreement before you get access to any creator account or information.
Training process
Onboarding includes written guidelines, reference examples and a supervised, paid trial period before you work unsupervised on live accounts.
Quality assurance
Work is reviewed against each creator's guidelines and platform rules on an ongoing basis — not only when something goes wrong.
Data handling
Access to accounts and creator information is limited to what your role needs, and you agree to our data-handling rules as part of onboarding.
Seven steps, not two.
Applications and interviews alone don't tell us much about how someone actually works. Here's the full process, so you know what you're signing up for.
- 01
Application
The form below. We read every field, including your written sample — so does the reading part of the process start here.
- 02
Screening
Applications are checked against the role's requirements before anyone is invited further.
- 03
Skills assessment
A short, realistic task for the specific role — actual writing and judgement calls, not general trivia.
- 04
Reliability check
A few small tasks over two or three days with real deadlines. This tells us more about how you'll actually work than an interview does.
- 05
Interview
A conversation with a real person — by call or in writing, whichever suits the role.
- 06
Paid trial week
Controlled, supervised tasks on real work, paid — before you get full, unsupervised account access.
- 07
Probation
A short period where standards, attendance and quality are reviewed closely before the role is confirmed.
This isn't disposable gig work.
People who do this well move up. Here's the path, and what actually decides promotion.
- 1
Trainee
Onboarding and a supervised, paid trial period, working from written guidelines and reference examples.
- 2
VA / Chatter
Working independently within your role's guidelines, with ongoing quality review.
- 3
Senior
Consistently strong quality scores and attendance — trusted with less supervision and more complex accounts.
- 4
Team Leader
Reviewing others' work, coaching the team, and holding the standard across a group of accounts.
- 5
Account Manager
Owning the day-to-day operation and relationship for a portfolio of creators.
What promotion is decided on
- Attendance and reliability — showing up for agreed shifts and giving real notice when something changes.
- Quality scores from ongoing review of your work.
- Sales or growth performance relevant to your role.
- Account safety — protecting the accounts you work on, not just producing volume.
- Communication — flagging issues early, asking when something's unclear, keeping the next shift informed.
Tell us about you.
This is a separate process from creator applications. Read the role and expectations above properly before you start — for the written sample field below, begin your first sentence with the word “Kaizen”, so we know this was read rather than skimmed. We review applications as roles require, and we'll only be in touch if there's a fit.